21
Tactics To
Reduce Your Churn
Acquisition
Activation
Ads
Automation
Awareness
Content
Conversion
Customer Support
Data
Email Marketing
Free Trial
Lead Generation
Mobile
Onboarding
Product Hunt
Referral
Retention
Revenue
SEO
Sales
Social Media
Talk to your users as they browse your website
Offer personalized gifts to your least engaged users
Motivate users by giving them a head-start
Show lapsed users what’s new since last time
Personal reach out based on heavy usage of that feature
Automatically downgrade churned users to a free plan
Offer more free days for accomplishing key actions
celebrate your users’ success to improve long-term retention
Prevent churn by reengaging inactive users
Implement an alert system to know when users are struggling
Convert more free trial users by increasing help requests
Give beta access to your power users
Use billing emails to remind the value of your product
Offer users free upgrades to increase retention
Show users' progress during onboarding
Show the value of your product as soon as possible
Turn churn into opportunities to learn
Retain early-adopters by managing their expectations
Offer proactive customer support emails
Increase conversion by decreasing trial length
Reduce churn by showing where your product is heading
Let customers pause their plans to reactivate them later
Make your users feel that their opinion is valuable
Reduce churn & increase visibility by integrating other apps