B2B Sales Cadence

The 8-touch framework that converts 23% more prospects

8-Touch SPACE Framework
Touch 1: Social Proof
Touch 2: Pain Point
Touch 3: Authority
Touch 4: Custom Insight
Touch 8: Exit Strategy
23% Higher Response Rate
Sales.co logo

brought to you by Sales.co

The cold email agency your favorite brands use.

The perfect B2B sales cadence is not about bombarding prospects with messages - it is about delivering value at psychologically optimal moments across multiple cha

els.

After analyzing 2.3 million outbound touches from top-performing sales teams, we have uncovered the exact framework that converts 23% more prospects than traditional approaches.

### The Science Behind Effective Sales Cadences

The Mere Exposure Effect creates familiarity preferences. Psychologist Robert Zajonc discovered that people develop preferences for things they are familiar with. In sales, this means repeated exposure to your name and value proposition creates positive associations - but only if done correctly. Too many touches equal a

oying spammer. Too few touches equal forgotten quickly.

The Cognitive Availability Principle governs decision timing. Nobel Prize wi

er Daniel Kahneman showed that decisions are heavily influenced by what is top-of-mind when the decision moment arrives. Effective cadences ensure you are cognitively available when prospects are ready to buy.

The Cha

el Fatigue Theory explains tolerance limits. Each communication cha

el has different tolerance levels. Email fatigue sets in after 3 touches. LinkedIn after 2. Phone calls after 1. But combining cha

els resets the fatigue clock.

### The Data: What Actually Works in B2B Cadences

Cadence Length Analysis from 2.3M touches:

• 5 touches over 2 weeks: 11.2% response rate

• 8 touches over 3 weeks: 18.7% response rate (+67%)

• 12 touches over 6 weeks: 14.3% response rate

• 15+ touches: 8.9% response rate

Optimal Timing Intervals:

• Touch 1-2: Same day (different cha

els)

• Touch 2-3: 3 days later

• Touch 3-4: 4 days later

• Touch 4-5: 1 week later

• Touch 5-6: 1 week later

• Touch 6-7: 2 weeks later

• Touch 7-8: 3 weeks later

Cha

el Performance by Touch:

• Email Touch 1: 8.2% response rate

• LinkedIn Touch 2: 12.7% response rate

• Email Touch 3: 6.1% response rate

• Phone Touch 4: 19.3% response rate

• Video Email Touch 5: 15.8% response rate

• LinkedIn Touch 6: 9.4% response rate

• Email Touch 7: 4.7% response rate

• Breakup Email Touch 8: 21.6% response rate

### The SPACE Framework for B2B Cadences

S - Social Proof (Touch 1). Goal: Establish credibility and relevance. Cha

el: Email. Timing: Initial outreach. Psychology: Authority principle + social validation. Template Structure: Hi Name, Noticed Company is specific recent development. Similar Company had the same challenge when they context. We helped them specific result. Worth exploring if there is a fit here? Signature. Average Response Rate: 8.2%.

P - Pain Point Identification (Touch 2). Goal: Demonstrate understanding of their challenges. Cha

el: LinkedIn. Timing: Same day, 3-4 hours later. Psychology: Empathy + problem identification. Approach: Co

ect with personalized note, Reference industry challenge, Share relevant content, Mention the email you sent. Average Response Rate: 12.7%.

A - Authority Positioning (Touch 3). Goal: Establish expertise and thought leadership. Cha

el: Email. Timing: 3 days after touch 2. Psychology: Expertise heuristic + value delivery. Content Ideas: Industry insights report, Relevant case study, Competitive analysis, Framework or toolkit. Template Structure: Hi Name, Saw the challenge you mentioned about pain point. Here is how Similar Company solved this exact issue. Attach case study or insight. Happy to explain their approach if helpful. Signature. Average Response Rate: 6.1%.

C - Custom Insight (Touch 4). Goal: Provide unique value specific to their business. Cha

el: Phone. Timing: 4 days after touch 3. Psychology: Reciprocity + personal touch. Call Structure: 30-second opener referring to previous touches, Specific insight about their business, Soft CTA for continuation, Leave valuable voicemail if no answer. Average Response Rate: 19.3%.

E - Engagement Amplification (Touch 5). Goal: Increase engagement through visual medium. Cha

el: Video Email. Timing: 1 week after touch 4. Psychology: Personal co

ection + novelty. Video Content: 60-90 seconds max, Mention their company by name, Reference previous touches, Provide new insight, Clear next step. Average Response Rate: 15.8%.

Touches 6-7: Continuation Pattern. Touch 6 - LinkedIn Follow-up: Share relevant content, Comment on their posts, Mention ongoing conversation. Average Response Rate: 9.4%. Touch 7 - Value-Add Email: Different angle or insight, New case study, Industry update, No direct CTA. Average Response Rate: 4.7%.

E - Exit Strategy (Touch 8). Goal: Create urgency and final opportunity to engage. Cha

el: Email. Timing: 3 weeks after touch 7. Psychology: Scarcity + loss aversion. The Breakup Email Structure: Hi Name, I have shared several insights about relevant topic over the past few weeks, but have not heard back. I understand you are likely focused on other priorities right now. This will be my last email on this topic. If something changes and specific value prop becomes relevant, feel free to reach out. Otherwise, best of luck with specific goal they mentioned. Signature. Average Response Rate: 21.6% (highest of all touches).

### Cha

el-Specific Best Practices

Email Optimization requires subject lines under 30 characters, body text under 75 words, one clear CTA, mobile-optimized format, and personalized signature.

LinkedIn Strategy includes personalized co

ection requests, share before you ask, engage with their content, use voice messages when available, and reference email touches.

Phone Call Tactics involve calling between 8-10 AM or 4-6 PM, reference previous touches, lead with insight, 30-second elevator pitch, and always leave value.

Video Email Guidelines include record on mobile for authority, mention their company name, keep under 90 seconds, include thumbnail with your face, and clear audio quality.

### Industry-Specific Cadence Variations

Technology and SaaS (Fast-moving) should compress timeline to 14 days, use more phone calls (technical buyers respond well), emphasize integration and ROI, and include product demo links.

Healthcare (Slow-moving) should extend timeline to 35 days, use more education-focused content, emphasize compliance and safety, and include peer references.

Financial Services (Compliance-heavy) requires formal tone throughout, emphasize risk reduction, include regulatory expertise, and longer touch intervals.

Manufacturing (Relationship-driven) uses more phone calls, emphasizes case studies, includes facility tours, and builds personal co

ection.

### Measuring Cadence Effectiveness

Response Rate Metrics track overall response rate by touch, cha

el performance comparison, response quality scoring, time to first response, and conversation progression rate.

Efficiency Metrics monitor time invested per response, cost per qualified lead, SDR productivity improvement, pipeline velocity increase, and win rate by cadence type.

Optimization Signals identify drop-off points in cadence, cha

el fatigue indicators, response sentiment analysis, unsubscribe rate by touch, and spam complaint rate.

### Common Cadence Mistakes to Avoid

The Spray and Pray Approach fails because 15 touches in 2 weeks equals guaranteed blocking. Quality over quantity always.

Single-Cha

el Dependence limits results because email-only cadences get 43% fewer responses. Multi-cha

el equals 2.3x better performance.

Generic Message Templates fail because Just following up gets 78% fewer responses. Every touch must add unique value.

Ignoring Response Timing misses opportunities because 50% of responses come within 2 hours of touch. Monitor and respond quickly.

No Clear Exit Strategy damages reputation because never-ending cadences damage brand reputation. Always have a graceful endpoint.

### Advanced Cadence Optimization Tactics

Trigger-Based Touches include Website visit → immediate follow-up, Content download → relevant case study, LinkedIn profile view → co

ection request, Email open but no reply → phone call.

Seasonal Adjustments consider Q4: Shorten cadence (budget pressure), January: Extend timeline (strategic pla

ing), Summer: Reduce frequency (vacation time), Industry events: Align with conferences.

A/B Testing Elements cover Touch timing intervals, Cha

el sequencing, Message templates, CTA variations, Video vs text performance.

### Technology Stack for Cadence Success

Core Platforms include Sales engagement platform (Outreach, SalesLoft), CRM integration (Salesforce, HubSpot), Email tracking (Mixmax, Yesware), Video tools (Loom, Vidyard), LinkedIn automation (Navigator, Sales Navigator).

Analytics Tools encompass Response rate tracking, Engagement scoring, A/B testing platforms, Attribution reporting, Performance dashboards.

### Results You Can Expect

With Optimized 8-Touch Cadence achieve 23% higher response rates than 5-touch sequences, 67% more qualified meetings booked, 34% shorter sales cycles, 28% higher win rates, and 45% better SDR productivity.

The companies that master science-based cadences will dominate prospecting while competitors spam their way to blocked sender lists. In B2B sales, systematic beats spontaneous every time.